FAQ's

After Sales

Can I switch from Mac to Pc?

YES

Distribution/ Resellers

How about distribution, re-selling or sponsoring?

Please, feel free to contact us. We would be glad to discuss it with you. Drop us a line right here : info@arcticmac.com

Order & Shipping

Where can i buy an Arctic Pack?

You can buy your Arctic straight from our online store, accessible via the “buy” button in the top right corner of our website.

Or you can click

> HERE <

How can I find the closest store to buy an Arctic?

At this time, you can only purchase it online.

Are you shipping in my country?

Yes, we ship worldwide.

How Long Will it take?

3- 4 weeks on average

Also..

We Here at Arctic try harder than others to get your order off to you as fast as physically possible. So if your order more than one item you may notice you get some things a little quicker than others. We do not wait until every single thing you ordered is ready, we just start sending each item as fast as we can. So you can get your goodies EVEN QUICKER.

Payment

What payment methods do you accept?

We accept all types of credit cards through both the Stripe and the Paypal gateways.

What should I know regarding VAT?

We strongly encourage you to check all information on the following link : http://europa.eu/youreurope/business/vat-customs/buy-sell/index_en.htm

Technical

How does the Arctic Pack work?

Store at temperatures below freezing and use when needed.

The information contained on this website ( « arcticmac » ) is for general information purposes only. Arcticmac assumes no responsibility for errors or omissions in the contents on the Service. In no event shall Arcticmac be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Arcticmac reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice. The information contained herein is presented only as a guide for application of Arcticmac products. Arcticmac is continually working to improve the quality and reliability of its products. Nevertheless, Arcticmac devices in general can malfunction or fail due to their inherent bladder sensitivity and vulnerability to physical stress. It is the responsibility of the buyer, when utilizing Arcticmac products, to observe standards of safety and testing, and to avoid situations in which a malfunction or failure of a Arcticmac product could result in the loss of human life, bodily injury or damage to property. In developing designs, please ensure that Arcticmac products are used within specified operating ranges as set forth in the most recent product specifications. Also, please keep in mind the precautions and conditions set forth in the Arcticmac Reliability Guidelines.